Privacy Policy

Effective Date

As stated in this policy

Scope

All users of our services

Questions?

Purpose of use

How We Use Data

We process personal data to operate and secure the website, respond to enquiries, manage communications, assess and handle company-related legal matters, maintain records, monitor performance, prevent misuse, and comply with legal or regulatory obligations. We may also use data to improve site functionality, support internal administration, and manage disputes or claims.

We use personal data only for purposes connected with the site and our business operations.

Third-party sharing

Service Providers and Partners

We may share personal data with hosting providers, security services, analytics providers, communication tools, and other operational partners that support the site or our business functions. Where external advisers, contractors, or professional service providers assist with a company matter, they may receive information necessary to perform that work. These parties are expected to handle data under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their functions.

Legal grounds

Legal Disclosures

We may disclose personal data to courts, regulators, law enforcement, or other public authorities where required or permitted by law, or where disclosure is necessary to establish, exercise, or defend legal rights. We may also share information to comply with lawful requests, protect against fraud or misuse, or respond to an emergency affecting safety or security.

Disclosure may be required where law, court process, or regulatory duty applies.

Contact Details

Email contact

[email protected]

Telephone contact

+44 28 4726 5946

Postal address

5B Eagle Street, Accrington, BB5 1LN

Privacy contact

User Rights

Your Rights

Depending on the circumstances, you may be able to ask for access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some cases, and you may raise concerns about how your information is handled. Where a request cannot be fully granted, we will explain the reason where appropriate.

Available rights depend on the nature of the data and the legal basis for processing.

Requests

How to Make a Request

To protect privacy and confidentiality, we may need to verify your identity and clarify the scope of your request before acting on it. We will assess requests within a reasonable period and respond in line with applicable law. If a request affects information relating to another person, a legal duty, or an ongoing matter, we may limit the response to the extent permitted.

Requests are reviewed against identity, scope, and legal obligations before a response is issued.

Data Retention

How Long We Keep Data

We retain personal data for the period needed to handle the enquiry, provide the requested service, meet record-keeping obligations, resolve disputes, and support security or audit needs. When data is no longer required, we will delete it, anonymise it, or otherwise restrict it in line with our retention practices and applicable law.

We keep data only for as long as needed for the relevant purpose or legal requirement.

Policy Updates

Changes to This Policy

If we make material changes, we will update the policy on the site and take additional steps where appropriate to draw attention to the change. The date of the latest revision should be checked each time the policy is reviewed. Continued use of the site after an update means the revised policy applies from that time.

We may revise this policy to reflect legal, technical, or operational changes.

Data We Collect

We may process contact details, business identity information, correspondence, account or enquiry details, technical identifiers, usage data, and any other information provided through forms, messages, or service interactions. In a legal services context, this may also include information relevant to a company matter, such as the nature of the request, parties involved, and supporting documents shared with us.

The categories collected depend on how the site is used and what information is submitted.

How We Collect Data

We collect personal data directly from users when they complete forms, send messages, request information, or otherwise interact with the site. We also receive data from browser and device activity, cookies and similar technologies, and from service providers that support site operation, security, and analytics. Where relevant, we may also obtain information from publicly available sources or from third parties involved in a company matter.

Information may come from direct submissions, communications, and automated site activity.

Cookies We Use

The site may use essential cookies to support security, page navigation, and form submission. We may also use preference cookies to remember settings and analytics cookies to understand how the site is used and to improve performance. Where required, cookies may be set by service providers acting on our behalf for hosting, security, or measurement purposes.

We use a limited set of cookies for operation, preferences, and basic analytics.

Cookie Controls

You can manage cookies through your browser settings and, where available, through any site preference tools we provide. Blocking or deleting cookies may affect site functionality, security features, and the accuracy of certain preferences. Some cookies are necessary for the site to operate and cannot be fully disabled through the browser without limiting access to core functions.

Cookie settings can usually be changed in the browser, and some cookies may be disabled.